Contact us
We read every message and usually reply within two business days.
Reporting a problem
To help us fix it quickly, please include:
- your device and browser (for example "iPhone 15, Safari" or "Windows, Chrome");
- what you did and what happened, including any error message shown;
- roughly when it happened (with your time zone).
A screenshot of the problem is usually enough — please don't send photos of other people without their permission.
Blocked photos
Our filter sometimes blocks a normal photo by mistake. Tell us what kind of photo it was (for example, "family photo at the beach") and we'll look into it.
Privacy requests and misuse
For questions about your data, or to report misuse, put "Privacy" or "Abuse" in the subject line and we'll reply first.